This blog is part of a new “Spotlight on NTIA” series. We’ll be highlighting the work that NTIA employees are doing to advance NTIA’s mission of promoting broadband adoption, finding spectrum to meet the growing demand for wireless technologies, and ensuring the Internet remains an engine for innovation and economic growth.

Many people spend their working lives in one career. Emy Tseng, a program officer with NTIA’s Broadband Technology Opportunities Program (BTOP), is working on three. Tseng has worked at NTIA since it launched BTOP in 2009. But working to expand broadband adoption and digital literacy wasn’t her first calling.

After graduating from Brown University with a math and physics degree, Tseng went to work as a software engineer. After years of working with technology, she decided she was more interested in working on ways to provide access to new technologies. In 1999, she left her job to obtain a degree in technology and policy at the Massachusetts Institute of Technology.

The degree eventually led her to San Francisco, where she landed a job with ZeroDivide.org, an organization aimed at promoting digital inclusion. She went on to lead the City of San Francisco’s efforts to close its digital divide.

To understand how rural South Dakota is, consider this: The state ranks 17th in the nation in terms of geographic size, but 46th in population - with fewer than 820,000 people, according to the 2010 Census. In some parts of South Dakota, the distance between farmsteads can be six miles. Cattle outnumber people four to one.

For telecommunications companies, the state’s sparse population means that there are not enough customers in many places to enable them to recoup costly investments in advanced telecommunications networks needed to deliver high-speed Internet service.

But even in the most remote corners of the country, access to broadband is becoming critical to fully participating in today’s digital society and information-age economy.

That’s why NTIA’s Broadband Technology Opportunities Program awarded a $20.6 million grant to SDN Communications just over three years ago to bring broadband to parts of South Dakota that otherwise might never get it. The grant was one of the first to be announced in the $4 billion BTOP program, which is investing in roughly 230 projects nationwide that are building the technology infrastructure and skills that America needs to compete in the 21st century.

SDN Communications, a partnership of 27 independent telecom carriers covering 80 percent of South Dakota, is using its BTOP funding to expand its 1,850-mile, 800-gigabit fiber network by almost 400 additional miles and add an additional 100 gigabits of bandwidth along high-capacity routes.

As part of our BTOP series: Tales from the Front Lines, today we are highlighting Ohio sustainable broadband adoption grantee One Community.

OneCommunity, a non-profit broadband provider in Northeast Ohio, is using Recovery Act funding to expand innovative broadband adoption work it is doing in Cleveland and replicate the program in seven other communities in Ohio and four other states. The Connect Your Community (CYC) project provides computer classes and broadband training, as well as low-cost equipment and help finding affordable Internet access, to get low-income households online. One key to the program is the CYC Corps, a team of staffers hired in each community to teach computer and Internet basics to others, who are using those skills to look for jobs or even start their own businesses online. Working with eight local partners, OneCommunity says it is on track to produce 26,000 new broadband adopters. (OneCommunity is also using another Recovery Act award to upgrade and expand its fiber-optic network, which connects anchor institutions in Northeast Ohio).

Computer training at a public housing site in Lorain, Ohio.

As part of our BTOP series: Tales from the Front Lines, today we are highlighting public computer centers in Philadelphia.

The City of Philadelphia is using a Recovery Act award to open or expand 77 computer centers in health and social service agencies, homeless shelters, affordable housing locations and recreation centers in low-income communities across the city. The project, led by Philadelphia's Office of Innovation & Technology, gives the city's most vulnerable residents access to everything from job postings to health information to educational resources on the Internet. It is part of a broader program called KEYSPOT, Powered by Freedom Rings Partnership. The partnership is a coalition of more than a dozen city agencies, grass-roots organizations and universities working to increase broadband adoption rates in Philadelphia. Another lead agency in the partnership, the Urban Affairs Coalition, is using a separate Recovery Act grant to teach digital literacy skills and provide workforce training in KEYSPOT computer centers. Working together, the two projects are providing online access, instruction and support to help all Philadelphia residents participate in today's wired society.

As part of our BTOP series: Tales from the Front Lines, today we are highlighting South Dakota infrastructure grantee SDN Communications.

SDN Communications, a partnership of 27 independent telecom providers covering 80 percent of South Dakota, is using a Recovery Act grant to expand its 1,850-mile, 300-gigabit-per-second fiber-optic network by another 360 miles and add an additional 100 gigabits of bandwidth along high-capacity routes. The project will enable SDN to deliver broadband speeds of at least 10 megabits per second to 300 anchor institutions that will be added to the network, including schools, libraries, hospitals, clinics, public safety agencies, government buildings and National Guard facilities. It will also deliver faster connections to more than 220 anchor institutions already on the system.

SDN construction crew at work

As part of our BTOP series: Tales from the Front Lines, today we are highlighting California sustainable broadband adoption grantee CETF.

The California Emerging Technology Fund (CETF), a non-profit working to close the state's digital divide, is using a Recovery Act investment to provide computer, digital literacy and workforce training for low-income communities and other vulnerable populations. CETF works through 19 partners statewide, including non-profits that offer job training and career development services for the unemployed and homeless. Two of those organizations, Chrysalis in Southern California and The Stride Center in Northern California, are using Recovery Act funding to train clients in information technology skills and place graduates in IT positions. CETF also works with partners such as the Chicana Latina Foundation and Youth Radio, to raise awareness of the importance of broadband and ensure its programs serve California's diverse population - from Hispanic farm workers in the Central Valley to seniors in San Francisco's Chinatown. Classes are offered in Spanish, Chinese and other languages.

Chrysalis Computer Lab

The Broadband Technology Opportunities Program is producing jobs, driving growth, providing tools for economic empowerment and improving lives across the country. That was the takeaway from a recent panel discussion at the annual State of the Net conference held in Washington, D.C. last month. The conference, which is organized by the Advisory Committee to the Congressional Internet Caucus, explores the biggest technology policy issues of the day. This year’s conference included a panel devoted to BTOP, a Recovery Act program administered by NTIA that is investing in roughly 230 projects to increase broadband access and adoption around the country.

The BTOP infrastructure projects are bringing broadband to places where it’s lagging and supplying high-capacity connections to schools, hospitals and other anchor institutions that need more bandwidth. These projects are also spurring private-sector investment since local Internet providers can connect to these critical new "middle mile" facilities to serve more homes and businesses. The BTOP adoption programs are teaching computer and digital literacy skills, providing online job search and resume writing assistance, and even training people for technical jobs in the information-age economy. And the BTOP computer centers - located in schools, libraries and other public buildings - are providing broadband access for people who want to go online but lack the resources at home.

As part of our BTOP series: Tales from the Front Lines, today we are highlighting North Carolina infrastructure grantee MCNC.

MCNC, a nonprofit broadband provider that operates the North Carolina Research and Education Network (NCREN), is using Recovery Act funds to deploy or upgrade 2,600 miles of fiber in rural areas across the state. The network will initially deliver speeds of 10 gigabits per second and eventually scale to a 100-gigabit-per-second middle-mile network. It will extend the reach of the existing NCREN system to connect nearly 2,700 additional anchor institutions, including libraries, hospitals and public safety facilities. The new network will also deliver faster and more reliable connections to K-12 schools, colleges and universities already on NCREN. And it will be an important source of dark fiber for commercial Internet providers that want to expand their own systems. MCNC's project is already creating construction jobs and jobs for local vendors such as CommScope in Hickory, N.C., which is supplying fiber and other materials. It is also laying the groundwork for economic revitalization in places such as Kannapolis, N.C., a former textile mill town that is reinventing itself as a biotechnology and life sciences hub.

The U.S Department of Commerce today released a comprehensive report on “The Competitiveness and Innovative Capacity of the United States.” 

Part of the report explores the federal role in providing a 21^st century infrastructure and highlights Administration efforts already underway, including NTIA’s BTOP program, which is expanding broadband access and adoption in communities across the country. 

These projects are already having a positive impact on the lives of Americans: new public computer centers are open, free computer classes and job-trainings are underway, and infrastructure projects are under construction. Already, grantees in NTIA’s BTOP program say that they have deployed or upgraded more than 29,000 miles of broadband infrastructure and installed more than 24,000 workstations in public computer centers. In the last quarter, grantees provided more than 755,000 hours of training to around 220,000 participants.  And grantees say that their programs have already led to a total of more than 230,000 new broadband subscribers.

Deputy Assistant Secretary Anna Gomez discusses the important role of broadband Internet in boosting America’s competitiveness. (Video Transcript)

At an event in Washington, D.C. yesterday, National Telecommunications and Information Administration (NTIA) Administrator Lawrence E. Strickling described the progress of broadband stimulus projects, noting that Broadband Technology Opportunities Program (BTOP) grantees have thus far installed more than 4,000 computers for public use and provided computer training to more than 65,000 people.

“These Recovery Act projects are already providing an essential link to economic and educational opportunities for thousands of Americans,” said Strickling.

Strickling said that BTOP grantees deploying infrastructure projects have already entered into approximately 90 interconnection agreements with other Internet service providers, which will enable these additional providers to connect to the new infrastructure in order to more affordably expand their own broadband service to local homes and small businesses.
“BTOP’s ‘open’ networks allow us to maximize the impact of Recovery Act dollars and spur additional private sector investment,” he said.

Speaking at an event hosted by the Schools, Health and Libraries Broadband Coalition, Strickling cited data in NTIA’s recently launched National Broadband Map showing that most community anchor institutions, such as schools and libraries, do not have broadband service at fast enough speeds.

“These findings validate BTOP’s focus on addressing the broadband needs of community anchor institutions so that they can harness the power of broadband to improve education, health care, and public safety.”