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Getting Older Americans Online

NTIA's Broadband Technology Opportunities Program (BTOP) is funding innovative programs across the nation that are working to close the digital divide. And a number of those projects are targeting a group of Americans too often left behind by today's fast-moving technology: seniors.

Broadband can improve quality of life for older Americans in many ways. Online videoconferencing technology can allow seniors to see grandchildren who live on the other side of the country. Medical websites can provide easy access to everything from health and wellness tips to information about illness and disease. Telemedicine and remote monitoring can enable elderly patients too frail to travel to consult with doctors at distant hospitals. Social media tools can combat isolation and even serve as a lifeline to the outside world.

What’s more, at a time when many Americans are working into their retirement years, Internet job listings and online employment applications – as well as Web-based training programs and classes - can help seniors retool for today’s economy.

But not enough older Americans are sharing in the benefits of broadband. NTIA, in collaboration with the Census Bureau, conducts some of the most extensive survey work on broadband adoption trends in the U.S. Our most recent published survey, in October of 2010, found that only 45 percent of U.S. households headed by someone 65 or older had broadband. That compares with 72 percent of households headed by someone ages 45 to 64, and 77 percent of households headed by someone ages 16 to 44.

BTOP is helping close this gap. Roughly 20 digital inclusion projects that receive funding through the Recovery Act program provide services targeted at seniors in some capacity. We’d like to tell you about three in particular:

Driving broadband adoption in the Latino community

I recently had the opportunity to speak to the National Association of Latino Elected and Appointed Officials (NALEO) and the League of United Latin American Citizens (LULAC) about NTIA’s Broadband Technology Opportunities Program (BTOP) and the work it is doing to promote broadband adoption in the Latino community.

A high-speed Internet connection can provide access to everything from online job postings to educational opportunities to valuable healthcare information. But too many Latino households remain cut off from these important benefits.

NTIA, in collaboration with the Census Bureau, conducts some of the most extensive survey work on broadband adoption trends in the U.S. Our most recent survey, in October of 2010, found that 72 percent of White households nationwide subscribed to broadband, compared with only 57 percent of Hispanic households. The survey also found that socioeconomic factors such as income and education do not fully explain the gap. Even after accounting for these factors through regression analysis, Hispanic households still lag White households in broadband adoption by 11 percentage points on a nationwide basis.

So NTIA’s BTOP program is supporting a number of projects specifically intended to benefit Latinos – by funding computer centers in neighborhoods with large immigrant communities, by offering computer training and digital literacy classes in Spanish, and by helping Latino entrepreneurs and Latino-owned small businesses get established online. I’d like to tell you about a few of those projects:

Promoting Digital Inclusion in the Nation's Capital

I recently had the opportunity to participate in a Community Broadband Summit held by the District of Columbia to explore the many ways that broadband drives economic growth, spurs community development and opens up new possibilities in jobs, education, healthcare and other areas.

A high-speed Internet connection and digital literacy skills can provide access to up-to-date job listings and new career paths, to specialized online classes and advanced educational content, to valuable healthcare resources and cutting-edge medical expertise. But even in the nation’s capital, there are still too many residents cut off from these opportunities because they are not online.

The D.C. Office of the Chief Technology Officer, or OCTO, which hosted the recent summit, is working to close this divide. And it is the Broadband Technology Opportunities Program, or BTOP, a Recovery Act program administered by NTIA, that makes OCTO’s digital inclusion work possible.

The District of Columbia is one of the few BTOP grantees across the country administering grant projects in all three categories of the program: network infrastructure, public computing centers and sustainable broadband adoption projects.

•        OCTO is building a high-speed, fiber-optic network that will deliver Internet connections of up to 10 gigabits per second to as many as 290 D.C. anchor institutions. These anchors include schools, libraries, healthcare facilities, public safety entities and community colleges – many of which are located in low-income neighborhoods that suffer from high unemployment rates. The new Community Access Network – or DC-CAN – will also expand the District’s existing municipal fiber network, DC-Net, by another 170 miles. When the project is done, OCTO will manage more than 500 miles of fiber.

White House to Honor NTIA Recovery Act Broadband Grantees as Innovators in Infrastructure

NTIA's Recovery Act broadband infrastructure projects  are connecting communities across the country to high-speed Internet, creating jobs, and supporting economic growth.

Tomorrow, the White House will recognize two individuals who helped develop and are now implementing broadband infrastructure projects that are key to revitalizing their communities. Joe Freddoso, President and CEO of MCNC, and Donald Welch, President and CEO of Merit Network Inc, will be among 11 local leaders honored at the White House as “Champions of Change” who are using innovative techniques to develop valuable projects helping to improve America’s infrastructure.

Merit Network and MCNC both received Recovery Act grants from NTIA for broadband infrastructure projects that are currently underway and connecting community anchor institutions, including schools, libraries, and hospitals, to high-speed Internet.  Under the leadership of Welch and Freddoso, Merit and MCNC have put hundreds of people to work and are laying the groundwork for sustainable economic growth and improved education, healthcare, and public safety. These projects emanated from the communities where they are being carried out; each project is designed to best meet the needs of local people and institutions and to get the biggest bang for every grant dollar. Merit’s project is serving Michigan’s Upper and Lower Peninsula, and MCNC is serving communities across North Carolina.

BTOP Case Study Five: Bill Callahan, Connect Your Community Project Director, OneCommunity

As part of our BTOP series: Tales from the Front Lines, today we are highlighting Ohio sustainable broadband adoption grantee One Community.

OneCommunity, a non-profit broadband provider in Northeast Ohio, is using Recovery Act funding to expand innovative broadband adoption work it is doing in Cleveland and replicate the program in seven other communities in Ohio and four other states. The Connect Your Community (CYC) project provides computer classes and broadband training, as well as low-cost equipment and help finding affordable Internet access, to get low-income households online. One key to the program is the CYC Corps, a team of staffers hired in each community to teach computer and Internet basics to others, who are using those skills to look for jobs or even start their own businesses online. Working with eight local partners, OneCommunity says it is on track to produce 26,000 new broadband adopters. (OneCommunity is also using another Recovery Act award to upgrade and expand its fiber-optic network, which connects anchor institutions in Northeast Ohio).

Computer training at a public housing site in Lorain, Ohio.

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BTOP Case Study Four: Andrew Buss, Director of Public Programs, Office of Innovation & Technology, City of Philadelphia

As part of our BTOP series: Tales from the Front Lines, today we are highlighting public computer centers in Philadelphia.

The City of Philadelphia is using a Recovery Act award to open or expand 77 computer centers in health and social service agencies, homeless shelters, affordable housing locations and recreation centers in low-income communities across the city. The project, led by Philadelphia's Office of Innovation & Technology, gives the city's most vulnerable residents access to everything from job postings to health information to educational resources on the Internet. It is part of a broader program called KEYSPOT, Powered by Freedom Rings Partnership. The partnership is a coalition of more than a dozen city agencies, grass-roots organizations and universities working to increase broadband adoption rates in Philadelphia. Another lead agency in the partnership, the Urban Affairs Coalition, is using a separate Recovery Act grant to teach digital literacy skills and provide workforce training in KEYSPOT computer centers. Working together, the two projects are providing online access, instruction and support to help all Philadelphia residents participate in today's wired society.

public computer center in West Philadelphia

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BTOP Case Study Three: Mark Shlanta, CEO, SDN Communications

As part of our BTOP series: Tales from the Front Lines, today we are highlighting South Dakota infrastructure grantee SDN Communications.

SDN Communications, a partnership of 27 independent telecom providers covering 80 percent of South Dakota, is using a Recovery Act grant to expand its 1,850-mile, 300-gigabit-per-second fiber-optic network by another 360 miles and add an additional 100 gigabits of bandwidth along high-capacity routes. The project will enable SDN to deliver broadband speeds of at least 10 megabits per second to 300 anchor institutions that will be added to the network, including schools, libraries, hospitals, clinics, public safety agencies, government buildings and National Guard facilities. It will also deliver faster connections to more than 220 anchor institutions already on the system.

SDN construction crew at work

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BTOP Case Study Two: Susan Walters, Senior Vice President, California Emerging Technology Fund

As part of our BTOP series: Tales from the Front Lines, today we are highlighting California sustainable broadband adoption grantee CETF.

The California Emerging Technology Fund (CETF), a non-profit working to close the state's digital divide, is using a Recovery Act investment to provide computer, digital literacy and workforce training for low-income communities and other vulnerable populations. CETF works through 19 partners statewide, including non-profits that offer job training and career development services for the unemployed and homeless. Two of those organizations, Chrysalis in Southern California and The Stride Center in Northern California, are using Recovery Act funding to train clients in information technology skills and place graduates in IT positions. CETF also works with partners such as the Chicana Latina Foundation and Youth Radio, to raise awareness of the importance of broadband and ensure its programs serve California's diverse population - from Hispanic farm workers in the Central Valley to seniors in San Francisco's Chinatown. Classes are offered in Spanish, Chinese and other languages.

 

CETF Computer Lab

Chrysalis Computer Lab

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Tales from the front lines of the Broadband Technology Opportunities Program

The Broadband Technology Opportunities Program is producing jobs, driving growth, providing tools for economic empowerment and improving lives across the country. That was the takeaway from a recent panel discussion at the annual State of the Net conference held in Washington, D.C. last month. The conference, which is organized by the Advisory Committee to the Congressional Internet Caucus, explores the biggest technology policy issues of the day. This year’s conference included a panel devoted to BTOP, a Recovery Act program administered by NTIA that is investing in roughly 230 projects to increase broadband access and adoption around the country.

The BTOP infrastructure projects are bringing broadband to places where it’s lagging and supplying high-capacity connections to schools, hospitals and other anchor institutions that need more bandwidth. These projects are also spurring private-sector investment since local Internet providers can connect to these critical new "middle mile" facilities to serve more homes and businesses. The BTOP adoption programs are teaching computer and digital literacy skills, providing online job search and resume writing assistance, and even training people for technical jobs in the information-age economy. And the BTOP computer centers - located in schools, libraries and other public buildings - are providing broadband access for people who want to go online but lack the resources at home.

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BTOP Case Study One: Joe Freddoso, President and Chief Executive, MCNC

As part of our BTOP series: Tales from the Front Lines, today we are highlighting North Carolina infrastructure grantee MCNC.

 

MCNC, a nonprofit broadband provider that operates the North Carolina Research and Education Network (NCREN), is using Recovery Act funds to deploy or upgrade 2,600 miles of fiber in rural areas across the state. The network will initially deliver speeds of 10 gigabits per second and eventually scale to a 100-gigabit-per-second middle-mile network. It will extend the reach of the existing NCREN system to connect nearly 2,700 additional anchor institutions, including libraries, hospitals and public safety facilities. The new network will also deliver faster and more reliable connections to K-12 schools, colleges and universities already on NCREN. And it will be an important source of dark fiber for commercial Internet providers that want to expand their own systems. MCNC's project is already creating construction jobs and jobs for local vendors such as CommScope in Hickory, N.C., which is supplying fiber and other materials. It is also laying the groundwork for economic revitalization in places such as Kannapolis, N.C., a former textile mill town that is reinventing itself as a biotechnology and life sciences hub.

 

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