BTOP in Action

New laptops at the public library in Cherryfield, Maine

Maine State Library is demonstrating that public computer centers are sources of opportunity for state residents, particularly in a weak economy. The state has experienced its highest increase in unemployment in recent years among residents with the least education, and many job seekers do not have the experience or educational prerequisites to enter occupations with the largest share of openings. To help address some of these challenges, Maine State Library’s Information Commons Project is providing free broadband access, career development tools, and job search resources.

As of December 2011, the Information Commons Project delivered 565 new workstations to computer centers at 107 public libraries statewide. The project also established 11 video-conferencing regional hubs and three mobile computer labs to enable training for librarians and patrons in remote areas. Along with these new computer resources, the project created a web portal that brings together resources to help visitors learn new skills and get jobs. The portal, which can be accessed from home or at a public library, offers more than 80 free career and digital literacy courses, webinars, and resources. Additionally, the portal offers free access to the LearningExpress Library, a platform featuring more than 770 practice tests, tutorials, and e-books on job searches, workplace skills enhancement, GED exam preparation, certification and licensing exam preparation, and college and graduate school admissions exam preparation. The LearningExpress Library includes popular video-based tutorials on Microsoft® Office, Adobe® products, and other software used in the workplace today.

Maine State Library also provides on-site training for job seekers, in partnership with the Maine Department of Labor’s Rapid Response Team. For example, on Dec. 14, 2011, McArthur Public Library in Biddeford hosted a training session for unemployed workers, including a group laid off by a local branch of a home improvement chain. The session gave an overview of the online resources available to job seekers, and covered topics such as interviewing skills, preparing for job fairs, and the use of social media during job searches. More sessions in libraries statewide are scheduled as the Maine State Library works with career centers, workforce investment boards, and public libraries to help residents develop practical skills to rejoin the workforce.

Last updated: January 10, 2012

Photo: “MCNC BTOP in Action Governor Perdue Loads Fiber”

North Carolina Gov. Bev Perdue left an MCNC-sponsored groundbreaking on October 8, 2010, with a unique keepsake: a plaque featuring the first optical fiber cable manufactured to support the state’s BTOP projects.

Manufactured at a North Carolina plant, the cable symbolized both the broadband improvements to come from the project and its economic benefits. MCNC estimates that the project will create more than 1,000 temporary engineering and construction jobs as well as approximately 10 permanent jobs to manage the fiber infrastructure expansion.

Construction began November 2010 on five priority routes, the first steps towards expanding the existing North Carolina Research and Education Network (NCREN). By the first of the year, MCNC expects to light 200 miles of existing cable between Raleigh and Wilmington. MCNC estimates that it will improve broadband access for 100 or more community anchor institutions.

The project will also deliver unique benefits to the National Climatic Data Center (NCDC) in Asheville, the world's largest active archive of weather data from national and international meteorological services. NCDC has historically paid premium rates to send massive data files to researchers who do weather modeling, but says the NCREN expansion will make these transmissions possible at a fraction of the cost.

To see local news coverage, please visit here.

Last Updated: January 5, 2011

Photo: “MCNC BTOP in Action Governor Perdue Accepts Plaque”
Photo: “MCNC BTOP in Action Governor Perdue Answers Media”
Image: Merit Network crews begin to feed fiber into the conduit.

On December 21, 2010, Merit Network broke ground on 2,287 miles of open-access, advanced fiber-optic network through rural and underserved communities in Michigan's Lower and Upper Peninsulas. Undeterred by snow, representatives from the offices of U.S. Senators Carl Levin and Debbie Stabenow, Connect Manistee, the Manistee Intermediate School District, and the Manistee Alliance for Economic Success joined Merit Network staff in a ceremony commemorating the first phase of construction. The event was held at the Manistee Intermediate School District headquarters, the first community anchor institution connected by the REACH-3MC project.

The $130 million REACH-3MC project, $103 million of which is funded by BTOP, intends to connect 105 community anchor institutions and spur deployment of affordable broadband to households and businesses that lack adequate service options in 52 counties. Michigan Governor Jennifer M. Granholm cited the benefits of the project saying, “The Merit Network project funded by the Recovery Act will give schools, local governments, libraries, healthcare providers and other important anchor institutions in Michigan access to high-quality, high-speed Internet service and provide expanded opportunities for economic development throughout the state."

Over the course of the project, Merit Network will also use BTOP funds to create new jobs. Currently, Merit has hired six new employees to assist with the construction and is holding community meetings and quarterly webcasts to update local citizens on the project’s progress. To see local news coverage, please visit here.

Last Updated: October 17, 2011

Image: Merit Network community and state representatives participate in the grou
Construction workers lay fiber along Merit’s 2,287 mile fiber optic network
Workers discuss the positioning of a fiber-optic cable segment
A construction worker uses machinery to dig a hole to run fiber-optic cable
A group oversees Earthcom digging for Merit’s Network
Image: Merit Network crews begin to feed fiber into the conduit.

On December 21, 2010, Merit Network broke ground on 2,287 miles of open-access, advanced fiber-optic network through rural and underserved communities in Michigan's Lower and Upper Peninsulas. Undeterred by snow, representatives from the offices of U.S. Senators Carl Levin and Debbie Stabenow, Connect Manistee, the Manistee Intermediate School District, and the Manistee Alliance for Economic Success joined Merit Network staff in a ceremony commemorating the first phase of construction. The event was held at the Manistee Intermediate School District headquarters, the first community anchor institution connected by the REACH-3MC project.

The $130 million REACH-3MC project, $103 million of which is funded by BTOP, intends to connect 105 community anchor institutions and spur deployment of affordable broadband to households and businesses that lack adequate service options in 52 counties. Michigan Governor Jennifer M. Granholm cited the benefits of the project saying, “The Merit Network project funded by the Recovery Act will give schools, local governments, libraries, healthcare providers and other important anchor institutions in Michigan access to high-quality, high-speed Internet service and provide expanded opportunities for economic development throughout the state."

Over the course of the project, Merit Network will also use BTOP funds to create new jobs. Currently, Merit has hired six new employees to assist with the construction and is holding community meetings and quarterly webcasts to update local citizens on the project’s progress. To see local news coverage, please visit here.

Last Updated: October 17, 2011

Image: Merit Network community and state representatives participate in the grou
Construction workers lay fiber along Merit’s 2,287 mile fiber optic network
Workers discuss the positioning of a fiber-optic cable segment
A construction worker uses machinery to dig a hole to run fiber-optic cable
A group oversees Earthcom digging for Merit’s Network
MIGH students receive instruction at the Mendenhall computer lab at the MIGH

Digital illiteracy is a barrier to community participation and family progress for many adults across the country. The Mexican Institute of Greater Houston (MIGH) addresses this digital divide and also focuses on populations with an added barrier: English is their second language. MIGH’s goal is to engage these populations, as well as improve broadband adoption rates in the Greater Houston, Beaumont, Dallas, and San Antonio areas through broadband outreach and training for Hispanic and minority communities. The project is utilizing its network of over 100 existing community centers, many located at K-12 public schools in the region, to conduct basic computer technology training sessions in Spanish for students and their families, as well as expanding the network to accommodate the program’s growth and development.

MIGH programs enrich the lives of Hispanic adults through education. Classes at Keeble Early Childhood/Pre-K Center began in February 2011. Students at the center are primarily young moms who want to learn how to use computers. The skills learned in the class help the mothers participate more actively in their children’s education and develop their own lives. Any MIGH student can also go to the Mendenhall computer laboratory for courses in basic computer skills, such as how to use word processing software, navigate the Internet, and open an e-mail account. Additionally, MIGH’s computer center open labs allow visitors to gain additional computer practice and knowledge.

Since September 2010, MIGH has hired three new staff members, three new instructors, and six new tutors as a result of BTOP. Instructors and tutors typically are selected from MIGH program graduates and receive additional instruction through program instructor/tutor classes. These individuals have the additional opportunity to apply their newly acquired skills to teaching others. One former student is a teacher by trade but her disability made it difficult for her to find a job. She has enthusiastically enrolled to receive training to become a MIGH on-line tutor. These are just a few of the many success stories from MIGH’s training classes, where students are gaining marketable workforce skills.

Last Updated: October 17, 2011.

Juan Eduardo Jiménez introduces the class to students at the Mendenhall computer
MIGH President and Executive Director, Carlos J. López, visited with students on

Michigan State University (MSU) celebrated the opening of a new BTOP-funded public computer center (PCC) on August 12, 2010, at Lake Superior Village Youth Center in Marquette, an underserved area with high unemployment. Community leaders, youth center staff, and government officials, including a representative from Congressman Bart Stupak’s office, attended the event. The new center includes a media lab with 16 workstations and provides computer access to low-income elementary and high school students participating in the center’s summer and after-school programs. MSU expected to complete three more PCCs by fall 2010. The project expects to add 500 new workstations at PCCs throughout the state, serving nearly 13,000 additional users per week. Major state government programs including the Michigan Economic Development Corporation, and Michigan Works! Association are involved in the project for job retraining, and local and county government programs to expand training and business support services.

Last Updated: November 22, 2010

Construction along Route 40, Mount Airy, Virginia

In March 2011, the Mid-Atlantic Broadband Cooperative (MBC) began construction on 422 miles of new fiber-optic infrastructure. MBC’s project, Middle Mile Expansion for Southern Virginia, is expanding an existing 800-mile network to connect approximately 120 K-12 schools, many in isolated areas.

MBC’s Southern Virginia project, encompassing 16 counties, is proceeding rapidly. At the end of August 2011, the project was already halfway done, with 212 miles of new fiber laid, along with two of four interconnection points completed. Additionally, in August, the school districts of Franklin County and Cumberland County opened their doors to K-12 students with classrooms equipped, for the first time, with high-speed Internet access. This new network is helping these schools enhance their educational curriculums to better meet the needs of today’s students. Cumberland County schools, for example, have gone from 45 Mbps to 100 Mbps, which allows video streaming without buffering, enhances online collaboration, and lays the foundation for virtual classrooms.

BTOP funds have allowed MBC to engage five contracting firms, which have hired 98 workers for construction crews. In addition, MBC has hired six people for various headquarters positions.

Last Updated: February 1, 2012

A MBC crew installs a pre-fabricated hut
A crew prepares to lay new fiber
Students attend one of MEDA’s digital literacy classes

Mission Economic Development Agency (MEDA)
To improve economic and social conditions in communities across the country, Mission Economic Development Agency (MEDA) opened 18 public computer centers in 13 communities with a focus on helping entrepreneurs establish and grow small businesses. These centers provide free access to broadband, digital literacy classes, and technology workshops that help local residents take their ideas and expand them into productive, profitable entities.

BTOP funds have allowed the project to deploy approximately 350 new workstations that are used by participants in MEDA’s business development program. To people interested in owning or expanding a small business, the program offers workshops or one-on-one consultations on a variety of topics including capital assessment, business planning, budgeting, and marketing. Individuals who participate in this program are encouraged to take digital literacy classes to learn the computer skills needed to run a business most effectively.

MEDA’s computer centers also offer resources to help community members develop the skills needed to find and retain a job. Community members can participate in digital literacy classes, such as computer basics, Internet fundamentals, financial education, and online banking. Individuals can also receive assistance with resume creation, job searches, and interview preparation.

MEDA’s new computer centers are already helping new business owners to succeed. In Idaho, a local resident enrolled in MEDA’s business development program to learn how to grow her small film business. Through business marketing classes and tutoring sessions on Wix® Website Builder software, she was able to create a website and acquire a contract from a local band promoter to film music bands. In Los Angeles, an owner of a local party supplies company expanded the marketing reach of his company after taking digital literacy and advertising classes.

Last updated: April 17, 2012

Governor Perdue

The Mitchell County Historic Courthouse Foundation celebrated the dedication of the new county courthouse and its BTOP-funded public computer center (PCC) on May 2, 2010. More than 150 people, including two state legislators and a representative from the North Carolina governor’s office, viewed multi-media presentations using equipment from the PCC’s distance learning videoconferencing center. The PCC is one part of an overall effort to restore the original Mitchell County Courthouse in Bakersville, N.C. The other purpose of the Foundation is to improve the economic and quality of life conditions for the people of Mitchell County by converting the Historic Courthouse into a fully functional center for educational, cultural, and economic activity. The availability of computers will contribute to developing the knowledge, skills, attitudes, and attributes of a productive workforce.

Last Updated: October 17, 2011

A view of the Butte-Silver Bow Public Library – South Branch

Montana State Library opened two new public computer centers at libraries in the cities of Butte and Billings. These centers support a statewide effort to provide affordable broadband, computer skills, and workforce development training to senior citizens, job seekers, and young adults. Each library provides new computers and digital literacy classes that are tailored specifically to the needs of its patrons.

In December 2010, damage from a fire caused the Butte-Silver Bow Public Library to close and open a temporary site in the Butte Plaza Mall. Along with traditional library services, visitors to the site can access broadband Internet on new laptops and workstations. Patrons also can attend a variety of digital literacy classes supported by BTOP funds, including computer basics, Internet fundamentals, and email techniques.

The temporary site, deemed the Library’s “South Branch,” was able to provide library services to its community members while the main branch underwent renovations. As of June 2011, more than 579 community members participated in the South Branch’s 53 digital literacy workshops and approximately 2,000 users each month utilize the new workstations. Additionally, a survey of visitors revealed a desire to make the facility permanent even after the main Butte-Silver library became fully operational. The Butte-Silver Library has been able to meet the needs of its community and keep computer centers at both libraries fully operational. The main library houses 10 new workstations and offers digital literacy trainings.

The Montana State University Billings College of Technology’s computer center offers 20 new laptops that patrons can use to search for jobs, learn computer basics, and work on school-related assignments. Visitors also can participate in digital literacy classes that cover topics such as computer basics and Microsoft Windows® software fundamentals. This community library is a joint academic-public library project between Montana State University and Parmly Billings Library.

The Montana State Library is working to provide more access to broadband Internet at faster speeds to 42 local libraries in 29 counties across the state within reach of 86 percent of Montana’s population. To sustain broadband adoption across the state, the project is deploying approximately 195 new computers and upgrading another 149 in 42 local libraries across 29 counties. As of June 2011, 328 new and refurbished computers have been distributed, serving more than 16,220 users per week. Participating libraries also partner with local organizations to create targeted marketing campaigns that will reach local constituents. For example, the Butte-Silver Bow Library partnered with AARP to promote its computer skills classes and increase participation among senior residents.

Last Updated: October 17, 2011

Volunteers set up computer workstations at Butte-Silver Bow Pub. Lib.–S. Branch
A library staff member hugs a shipment of new Dell computers

BTOP in Action

Instructor teaches woman how to use a laptop. Toledo Telephone Company, Inc.

The Toledo Telephone Company, in partnership with the Cowlitz Indian Tribe, has helped more than...

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